Maintenance Contract Service
We understand that as a user of Zodiac Data Systems equipment, you have a strong commitment to providing quality information to your customers, on time and on budget. Many acquisition missions are comprised of one-time-only events that demand ultimate reliability and availability of equipment. We also understand your financial controller can have a hard time quantifying successful customer service and effective responsiveness to your customers.
One way to manage the risk of failure and non-availability of equipment while also managing the associated costs, is to employ a Service & Maintenance Contract.
Our Service & Maintenance Contracts are designed to be hassle free insurance-policies to ensure preventative measures are taken, in addition to managing the on-going calibration, maintenance and repair of your HEIM, ENERTEC or IN-SNEC equipment. A contract can be custom tailored to your needs, equipment, operational methods and strategic objectives.
Regular calibration and maintenance will ensure a high equipment availability and high data quality: the contract simply fixes your costs for this risk management option over a period of time.
Maintenance Contract benefits also include:
- Reliable equipment operation
- Predictable and controlled maintenance costs
- High equipment availability
- Enhanced record integrity
- Operation and performance to technical specifications
- Assured cross-compatibility for multi-machine operations
- Loaner units to those who are eligible
- No overseas shipping for product repair
- Service contract options: 1 to 3 year options
If you are interested in purchasing or would like more information about our Maintenance Contracts please feel free to complete our Request for Service Maintenance Form or contact us via our Customer Support Hotline, (877) 430-1310.
Submit a Request…
Submit your Maintenance Request Form HERE