Technical Support

We have expert applications engineers available to assist with designing, commissioning and operating Heim and ENERTEC products within your system. If you live in the USA please contact a Field Applications Engineer in your area.

The Heim Technical Web Site provides an on-line support resource for all Heim products, including latest versions of manuals, software and firmware. This valuable resource is available free of charge whenever you need it and provides free downloads of multiple copies of manuals and upgraded firmware/software, complete with release notes and application information.

To sign up for our on-line technical support service, please contact us and ask for "Technical Web Site Access".

Click here to access the Technical Web Site

Zodiac Data Systems supports a wide range of products, including the following:

Heim Data D4, D12, D20, D20f, D200f, D5000, D7000 [and variants] GSR20, GSR200 [and variants] GSS100, GSSr DATaRec 4, DATaRec 4R FTrans software DATCopy, DATWare software MediaSuite Software

ENERTEC VS1500 (all variants) VS2200 IN-SNEC RTR RSR

For more information regarding service, calibration, repair or technical support for these products, download our customer support information sheet or contact us for additional assistance.

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