The Zodiac Data Systems Technical Website provides an on-line support resource for all HEIM branded products. This valuable resource is available to all existing customers free of charge allow easy access to all the latest versions of manuals, software, firmware, release notes and application information.

To sign up for our on-line technical support service, please contact us and ask for "Technical Web Site Access".

Click here to access the Technical Web Site

Zodiac Data Systems offers a wide range of data acquisition systems suitable for installation in a variety of platforms with the potential for close integration with other command and control, measurement, surveillance and test systems.

Inevitably, most projects of this nature can endure various engineering challenges.

For that reason we have expert Applications Engineers at your service to help you achieve your desired configuration. Zodiac Data Systems Applications Engineers are experienced, knowledgeable and able to call on significant design and development resources if required. We can advise and assist on the best way to integrate our products into your applications.

Please contact a Field Applications Engineer in your area for additional information today!

Installation capabilities include:

• Transportable pallets
• RV based mobile range test instrumentation
• Transportable containers carrying integrated ground stations
• Direct replacement of legacy recorder

Integration capabilities include:

• Connection to Networks for data storage and system control
• Control from legacy computers
• Direct replacement of legacy system components

In keeping with the high quality and reliability of our products, we maintain a well-equipped service and support facility for all our products. Our service organization is located in Alpharetta, GA. This state-of-the-art facility provides a climate-controlled environment and ergonomic workspace purposely designed for calibrating, testing and repairing your instrumentation equipment.

For immediate Service assistance, please submit your Service & Repair Request Form or contact us at (877) 403-1310 and a representative will follow up with you shortly!

Continuing our commitment to your future needs, we also offer long-term preventative maintenance and calibration Maintenance Contracts designed to best suit your equipment, application, operational and financial needs. Please contact us for more information.

We provide Service & Support for the following products:

HEIM

• D4, D12, D20, D20f, D200f, D5000, D7000 [and variants]
• GSR20, GSR200 [and variants]
• GSS100, GSSr
• DATaREC 4, DATaREC 4R
• MDR
• FTrans Software
• DATCopy, DATWare Software
• MediaSuite Software

ENERTEC^®

• VS2200
• VS1500

IN-SNEC

• Cortex CRT NT
• Cortex CRT XL
• Cortex CRT XL-2
• Cortex HDR
• Cortex RTR
• VME-based Cortex
• RSR

DISCLAIMER: We do not perform service or provide support for any RT Logic or Lumistar branded products, including products that have embedded IN-SNEC OEM hardware. Our repair & maintenance offerings are limited to U.S.-based customers only.

For an international sales & services listings, please see International Resources.

The following notices provide information on products that are no longer available. We are able to provide limited support for these products.

Obsolescence letter 2006-02-01 12 Series Modules A480 DiSC6
Obsolescence letter 2006-02-01 A Series Modules
Obsolescence letter 2006-02-01 D20ix, GSR20
Obsolescence letter 2010-01-01 AIT Tape Drives
Obsolescence letter 2007-02-07 PCMCIA Receivers

Standard terms and conditions of sale and license